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November 26, 2002


ERNEX AND TENDER RETAIL PARTNER-NEW INTEGRATION BRINGS REAL-TIME LOYALTY SOLUTIONS TO CARD PROCESSING TRANSACTIONS


VANCOUVER, November 26, 2002 - Ernex , a provider of real-time marketing solutions, and Tender Retail, a leader in card processing since 1986, today announced that the two companies have successfully completed the integration between Ernex's real-time marketing and loyalty solutions and Tender Retail's suite of credit and debit card processing and transaction applications which include batch processing, single transaction and integrated point-of-sale applications.

Tender Retail's customers, leading POS companies and large merchants, collectively boast more than 15,000 installations across a variety of industries including retail, grocery, hospitality, parking, kiosk, oil & gas, insurance and the transportation section. These customers will now have access to robust loyalty and e-gift programs through the same trusted middleware solution they rely on for their credit and debit card processing requirements.

"We are very excited to be able to increase the depth of our service offering by partnering with Ernex to help drive customer loyalty and electronic marketing activities at the point-of-sale," said Steve Brook, President, Tender Retail. "Our customers will benefit from the availability of more features, through one interface, and the economies of sharing a common communications infrastructure."

In addition to credit and debit card processing services, customers will now be able to add loyalty and e-gift programs with promotional overlays like Swipe 'N Win sweepstakes, Custom Messaging, Custom Couponing, and even participation in coalition programs like the Aeroplan program all through one simple solution.

"Ernex welcomes Tender Retail to the growing list of POS channel partners in our Strategic Alliance Program. By providing increased functionality to the Tender Retail solution and expanding the availability of Ernex loyalty and electronic marketing solutions through Tender Retail, our joint customers win." said Malcolm Fowler, Executive Vice President Products and Marketing, Ernex "Ernex looks forward to a strong, ongoing marketing relationship with Tender Retail and working together to bring exceptional value to merchants and point-of-sale companies."

About Ernex

Ernex is a provider of innovative real-time marketing solutions for merchants, bankcard issuers and large membership organizations. Ernex delivers real-time electronic marketing solutions to a variety of industries, including loyalty database hosting solutions, coalition marketing capabilities, real-time points/loyalty programs, Swipe 'N Win sweepstakes programs, custom coupons/messaging capabilities and stored-value gift card programs. For more information, contact Ernex at 877-GO-Ernex or visit www.ernex.com.

About Tender Retail

With a foundation of 15 years in the point-of-sale industry, Tender Retail Systems has provided reliable, secure solutions with many national retail chains across Canada and the U.S. including Staples/Business Depot, Marks Work Wearhouse, Suzy Shier, Holt Renfrew, Famous Players, Bell World, and The Forzani Group. Merchants running proprietary software applications to manage transactions, inventory, reports and on-line certificates have integrated their software with Tender Retail Systems. For more information, contact Steve Brook at 416-498-1200 or visit www.tender-retail.com. Tender Retail is a privately owned company.


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INTERVIEW CONTACTS:

  • Ernex executives are available for interviews on this announcement and/or to provide comment on other electronic marketing solutions.
  • Analyst references are available on request.
  • Partners and Customers are available to speak with the media.

Please Contact:
Marketing & Public Relations Manager
Ernex
604-415-1500
pr@ernex.com



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