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Loyalty & Stored-Value Card Solutions. Understand your customers. Influence their spending habits. Improve your overall marketing plan.

Ernex Update
October 2004
Volume 7, Issue 2
In this issue...
Feature Article
Increasing the Excitement Around Your Stored-Value Program

Special Report
Ernex Launches Revised Strategic Alliance Program

What's New
Enter the Ernex Domain! - www.ernex.com

Frank Lynch joins Ernex as Eastern Regional Sales Director

Client Update

Ernex exhibiting at the 9th Annual International Foodservice Technology Exposition FS|TEC 2004, October 24-27

Ernex exhibiting at the 89th International Hotel/Motel & Restaurant Show, November 14-16

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What's New - October 2004
NEWS BYTES
The following are recent news bytes and press coverage about Ernex and the customer loyalty / electronic marketing industry:

Enter the Ernex Domain! - www.ernex.com

In ongoing efforts to solidify the Ernex brand, we have recently acquired the ernex.com domain name. The ernex.com domain will replace the current ernexinc.com domain and further clarify Ernex's positioning as a brand and division within Moneris, rather than an incorporated company.

Everyone at Ernex is excited by the simplification of the domain and the ease at which customers can be directed to the web site and send email to Ernex. Please update all of your links and bookmarks to our website, as well as any contact email addresses that you may be using. The email address format is the same as previous, with the new domain on the end.

e.g. firstname.lastname@ernex.com

Our website is now: http://www.ernex.com.

Read the Media Release





Frank Lynch joins Ernex as Eastern Regional Sales Director

VANCOUVER, July 15, 2004 - Ernex, a division of Moneris Solutions Corporation ("Ernex") and an industry leader in real-time loyalty and stored-value gift card programs, today announced that Frank Lynch has joined the organization as Eastern Regional Sales Director.Lynch is a veteran in the financial services industry, with over fourteen years experience on the acquiring side of the merchant processing industry. Previously, he was East Coast Director of National Sales with Travelers Express Moneygram, and prior to that held positions in sales with Global Payments and NaBanco. Lynch will be based in the Ernex regional sales office in Reston, Virginia.

Read the Media Release



Client Update

We would like to recognize some of the great new clients and clients that enhanced their existing programs since our acquisition by Moneris. Below is a select group of clients that we have had the privilege of working with in the last year.


Client Name Product Industry
Microcell/Fido Gift Telecom
Benihana Real-Time Points Restaurant
Coast Hotels Real-Time Points Hospitality
VHQ Entertainment Inc. Gift Entertainment
Grouse Mountain Gift Recreation
Musqueam Golf Real-Time Points Recreation
Japan Camera Gift & Real-Time Points Retail/Electronics
Visions Gift Retail/Electronics
Gordon Biersch Real-Time Points Restaurant
Westmont Hospitality Group Gift Hospitality


In the Trade Press

National Hotel Executive recently featured an extended version of an article entitled "Supporting Loyalty Programs Through the Internet" by Malcolm Fowler, Vice President & General Manager, Ernex.

It's an undeniable fact that consumers are going online in ever-increasing numbers. In fact, according to Nielsen//NetRatings, nearly 75 percent or 204.3 million Americans have access to the Internet from home as of March 2004. So it makes sense that many restaurateurs and hoteliers are making use of their corporate web sites to provide extra value to their customers. From simple information like the business location and descriptive information about products, to complex online shopping environments, the corporate web site has become a useful tool and a vital communications portal between businesses and their customers.

View the article



TRADESHOWS / SEMINARS

FS/TEC2004


Gaylord Palms Resort & Convention Center
Orlando, Florida
October 24-27, 2004

Ernex will be showcasing its real-time customer loyalty and stored-value solutions to North America's top restaurant & hospitality service executives at the 9th annual International Foodservice Technology Exposition. Come see us at booth #229. We've Moved! Come see us at booth #1204!

Go to www.fstec.com
for more information.

IH/M&RS


Jacob K. Javits Convention Center
New York, New York
November 14-16, 2004

Ernex will be showcasing its real-time customer loyalty and stored-value solutions to the top restaurant & hospitality service executives at the 89th International Hotel/Motel & Restaurant Show. Come see us at booth #2879.

Go to www.ihmrs.com
for more information.


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