Your Marketing Challenge.
Encouraging your customers to repeatedly choose you over the competition is a marketing challenge that many organizations face. Differentiating yourself by enhancing your customer's buying experience can go a long way toward winning their long term loyalty.
The Ernex Solution.
Ernex helps you develop long term relationships with your most valued customers. Our Real-Time Points loyalty programs boost customer loyalty, brand recognition and spending by personalizing messaging and rewards immediately at the point-of-sale. Whether you are a single-location business or a multi-location national business, we have a loyalty program that is practical and accessible for businesses of all sizes.
Here is how Ernex Real-Time Points solutions can work for you:
Increase Revenue - Well designed loyalty programs can increase customer retention and improve your bottom line. Depending on the industry, it is estimated that companies can boost profits by 25% to 100% by simply improving their customer retention rates by 5%.*
Communicate When it Counts - Our innovative Real-Time Points programs deliver personalized redemption, accumulation and rewards information directly to your customers at the point-of-sale.
Flexibility - The versatility of Ernex Real-Time Points enables you to update program rules centrally on the Ernex host without having to change your POS devices individually.
Reduce Operational Costs - Member points status is printed directly on your customer's receipt at the point-of-sale, potentially eliminating expensive statement costs. Reduce mailing and fulfillment costs even further by allowing customers to redeem their points instantly for rewards onsite.
Gain Strategic Insight - Summary and detailed reports provide the intelligence you need to make informed strategic decisions. Ernex reports capture relevant program data including recency, frequency, spending levels, acquisition and program activity from the customer level and up.
Focus On Your Business - Ernex takes care of your Real-Time Points program details so that you can focus on the important business at hand. We work with you every step of the way from initial development through implementation, management and reporting.
Improve Marketing Effectiveness - The Promotional Tool Kit1 gives you additional opportunities to connect with your customers through innovative messaging, contests and coupon events. Learn more about the Promotional Tool Kit.
For more information about our Loyalty solutions for small and medium-sized businesses, please click here or call 1-866-666-3747 (Canada), 1-800-471-9511 (US).
The Promotional Tool Kit
The perfect companion to Real-Time Points programs, the Promotional Tool Kit1 adds excitement and personalization to your marketing campaigns. Communicate directly at the point-of-sale to encourage your customers to return and spend more. Target your campaigns by parameters including selected demographics, customer spend, location, date or time.
- Swipe 'n Win - real-time electronic sweepstakes
- Custom Messaging - personalized promotional messages to customers at the point-of-sale
- Custom Coupons - targeted coupons delivered at the point-of-sale to up-sell or promotenew products
- Bonus Points - bonus rewards during specific campaign periods
* Fred Reichheld, Bain Fellow and Author of "The Loyalty Effect" and "Loyalty Rules!"
1The Promotional Tool Kit is only available for the Pro Loyalty package.